Assertive Communication For Successful Career
Tanggal
10 Oktober 2012
Pukul
09.00-16.00 WIB
Tempat
Hotel Ibis Slipi
Jakarta
Fasilititor
Jusak Boediman
Program Objectives
By the end of the training, participants should be able to:
- Know about personal communication style, its assertiveness and passivity;
- Diagnose communication problem;
- Identify the areas to improve;
- Understand the benefit of assertive communication;
- Distinguish weakness and consequences for not applying assertive communication;
- Learn the roles of feelings;
- Discover techniques to discuss an issue assertively; obtain practical understanding to improve communication assertively.
Program Content
- Discuss assertive communication techniques
- Understand the difference of passive, assertive, and aggressive behaviors
- Understand the roles of proactive and reactive communication
- Learn about assertive communication, benefit and its limitation
- Diagnose the weakness and strength of typical communication
- Identify weakness areas and provide practical tips
- Increase awareness of communication problem
- Improve communication by involving feelings
- Difference between feelings and emotion
- Understand the roles of feelings in communication
- Learn how to express feelings in the right place
- Apply techniques to express feelings: I message, You message
- Manage feelings in communication
- Implement full cycle of Assertive Communication techniques
- Understand importance of the full cycle
- Learn about highlight vs downlight
- Learn about fact vs interpretation
- Manage expectation and understand an alternative methods
- Simulation and exercise to superior, subordinates and colleagues
- Build action plan
- Set action plan and performance milestones for your target
- Learn practical tips
Learning Methodology
- Theory and case studies
- Exercise and sharing in the group
- Role play: provide situations for which the participants can clarify the goal and identify ways to reach the goal
- Fill-in learning journal
- Action plan
- Monitor on action plan for 3 months, that is, 1 time per month through email
Recommended Participants
- Individuals who are interested to improve their communication with their supervisors, colleagues and subordinates;
- Individuals who concern with good communication within their office to improve their teamwork;
- Individuals who are focused to improve their area of communication in order to improve their career.
Investasi
Rp. 1.600,000-
Early Bird Discount 20% untuk 10 pendaftar pertama
Delight Customer Program :
- FREE Antar Jemput dari Meeting Point ke Lokasi Training atau dari Rumah Peserta ke Lokasi Training
- FREE Parkir di Hotel bagi peserta yang membawa kendaraan
- Door Prize dan Souvenir
- FREE Light Massage
- FREE Mengikuti Pelaksanaan Training dengan tema/judul yang sama
- FREE Coaching & Monitoring sampai dengan 3 (tiga) Bulan
- Dan Masih banyak program kejutan lainnya
