BASIC NEGOTIATION SKILLS
26 January 2011
Hotel Ciputra Jakarta
Pembicara / Fasilitator
CARLINA A. PATUWO
With 30 years experience in Secretarial, HR, Training, Management & Consultancy fields, Lina set up and established her own businesses, Choice Management Consultants, Mileage Communications Indonesia, and Lead Indonesia. She is a facilitator in communication, service, and personal development program.
Rp. 1,750,000,- / participant
Rp. 1,500,000,-/ for two persons or more
The fee includes morning and afternoon tea, a light lunch and all course materials, certificate of attendant, and participant pencil/pen and note.
Negotiation is a key skill that, when mastered, can enhance communications and provide better results from communication. This one-day course will teach participants the basics of negotiation, how to prepare to negotiate with both internal and external parties, and ways to respond to negotiation challenges, how to create win-win solutions, and how to create sustainable agreements. The course also involves learning the key elements of the negotiation process and providing participants with the skills to conduct negotiations. This involves assimilating knowledge and applying that knowledge in practical exercises.
- Definition of Negotiation Skills
- Type of Negotiation
- Understanding How to Negotiate
- The 7 Element Model of Negotiation
- Negotiation Errors and the Solutions to them
- Understanding and Dealing with Conflict Situations
- Communication Skills to Strengthen Relationships
- Review of Negotiation Process
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