Building the Image of a Service Professional

Building the Image of a Service Professional

Tanggal
11-12 February 2013
14-15 March 2013
15-16 August 2013
24-25 September 2013
11-12 November 2013
16-17 December 2013

Pukul
09.00 – 16.00 WIB

Tempat
Hotel Menara Peninsula / Hotel Harris Tebet
Hotel to be confirmed
Jakarta

INVESTMENT FEE
IDR 3,750,000 per person
Incl. material handout, certificate, and 2x refreshment during coffee breaks

INTRODUCTION
90% of people’s opinion of us is built within the 1st 90 seconds. Basically we do not have a 2nd chance to make the 1st impression. People are constantly judging and forming an opinion on our level of competence, confidence & professionalism based on how we project ourselves.Three People Having A Business Meeting

This workshop is designed to provide the knowledge & skills on the art of grooming, dressing and orchestrating body language to send the message of professionalism, confident & competence in service environment.

WHO SHOULD ATTEND
All service personnel

PARTICIPANTS WILL LEARN
• The of dressing appropriately in various environment
• The Body language of a service professional.
• Do’s & Don’ts in personal grooming
• Dressing for success
o How to mix & match to the level of authority desired
o Principles in using Colors, design, fashion & accessories for men & women in professional setting
o Simple make – up technique for professional women.
• How to project an image of confidence, competence & professional in service environment in various business setting

METHODOLOGY
The program will be conducted using a combination of lecture, sharing experiences and some hands on experiences to give participants practical skills in creating personal image.

LEARNING PARTNER
Antonius Karya
Anton got his Bachelor of Computer Science from University of Bina Nusantara. He has more than 15 years’ experience in Field of Sales and Marketing; Starts from first level staff until the head of the division staff in various fields of business, last active in the telecommunications company, resigned in early 2008. Currently, he is building and leading businesses in various fields, such as training and consultancy, automotive, financial services, distribution, property, IT, and counting. Since 2004 up to now, Anton has actively developing the profession as a Trainer, Coach and Consultant. Learn the various self-development of science such as NLP, Hypnosis, NAC, Psycho Cybernetics, DISC, Emotional Intelligence, Mind Mapping, Speed Reading, and Holistic Communication Skills, and continue to renew himself with knowledge.