Business Protocol / Executive Visitor Handling
Tanggal
18-20 September 2012
Waktu Penyelenggaraan
08:00 – 16: 00 WIB
Tempat Pelaksanaan
IBIS Tamarin Hotel
Jakarta
Trainer
Dra. MC Maryati, MM & Tim
Peserta
- Corporate Protocol Officers
- Protocol Office staff members
- Executive and administrative assistants
- Executives
- Managers
- Anyone who interacts with international visitors
- Those wishing to hone their skills in international protocol
Deskripsi
Corporate Protocol Officers must have solid skills in both International Protocol as well as meeting planning across cultures. Whether your company employs you fulltime as a Protocol Officer or these responsibilities are just some of your many duties, our “Business Protocol/ Executive visitor Handling” Training program will ensure that every detail is accounted for, resulting in the highest possible regard for you and your company in the international arena.
Outline
- Ability to effectively and appropriately work across cultures
- Opportunity to favorably impact relationship-building with clients
- Chance to increase business potential and company’s sales and profitability
- Enhanced personal reputation within your company and among clients
- Opportunity to learn new and valuable skills
- Enhanced earning and promotion potential within your organization and in the marketplace
Course Content
Protocol
- Introduction
- Protocol’s Skills (The Ultimate Greeting, Handshaking, Eye Contact, Remembering Names, Receiving Lines
- Host Duties Guest Duties
- Seating Guidelines
- Conversation Skills
- Business Card Protocol
- The Ettiqqutee of Protocol
- Problem solving for protocol
- Protocol and Master of Ceremony
Business Etiquette & Visitor Handling
- Excellent Performance
- Difference Cultural Value
- Professional Business Etiquette
- Business Appearance
- Proffesional Dresscode
- Table Manner
- Dining Dos and Don’ts
Metode Pelatihan
- Presentation
- Discussion
- Case Study
- Simulation
- Evaluation
Investasi
Rp 5.000.000,-/nett per peserta non residential (Min 7 Orang)
Fasilitas Training
- Module
- Certificate
- Souvenir
- Training Kit
- Lunch & Snack
Kode : 49930902