Tanggal
15-16 January 2009

Tempat
Galeri Ciumbuleuit Hotel
Bandung

Pembicara / Fasilitator
Mr. Nitin Sanker
B.E (Computer Science) – IIT (Roorkee – India); MBA (HR & Marketing) – IIM (Cal)

PROFESSIONAL EXPERIENCE SUMMARY

1. Over 17 years of experience in Training and Consulting in Asia, Bahrain, Thailand, UAE, Oman, Malaysia, Singapore and USA.
2. Works with over 250 companies on Training and Process Design on Sales, Marketing, Customer Care, Human Resource.
3. He has helped many organizations in the usage of six sigma and process models like PCMM & ISO 9000 to improve their HR, marketing & customer care process. Conducted over 800 Corporate Training and Public Workshops
4. Some of the companies for which he had done Training and Consulting are Satyam, Cognizant, GE, Kolam, Gati, Infotech Enterprises, Dr. Reddy Labs , DHL, Motorola, AMP etc.,
5. Trained over 10,000 Professionals including companies like Deloitte, Central bank of Oman, Mphasis, Tesco, Aztech, Intelligroup Asia, Apollo, Polaris, TCS, Dell, Rane , Core objects, Nokia , P.D.O., UAE Exchange, Qatar Airways, RAK Bank, Blue Dart etc.,
6. He is certified by CAMI-USA and also City & Guilds -UK to conduct Programs.
7. He has written extensively for publications like The Economic Times, Deccan Chronicle etc., he is on the Review board of one of India’s specialized HR magazines. He also used to author a regular column called ‘lessons for the classroom’ which appeared in a popular magazine.
8. He is a visiting faculty at IIM (C) and ISB. He also trains fellow students and future management trainers at IIMT.
9. He is acknowledged as one of the best quizzers being a regional finalist on BBC’s Mastermind and a finalist on quiz time. He has won over 50 national level quizzes.

Harga
Rp. 7.000.000

Materi
MODULE 1: PERFORMANCE MANAGEMENT MANAGEMENT BASICS
• What is Performance
• Reasons for Performance Management Systems
• What is Performance Planning
• Why the Balanced Scorecard

MODULE 2: UNDERSTANDING THE BALANCED SCORECARD
• What is The Balanced Scorecard
• Perspectives of The Balanced Scorecard
• Top 10 Reasons for Implementing a Balanced Scorecard

MODULE 3: MISSION, VALUES AND VISION
• Mission
• Values
• Vision

MODULE 4: STRATEGIC PLANNING OVERVIEW
• What is Strategic Planning
• Strategic Management Process
• Strategic Analysis
• Strategic Choice

MODULE 5: SRATEGIC PLANNING OVERVIEW
• Strategy Map as a Step in a Continuum
• Financial Perspective: Long Term Vs. Short-Term
• Customer Perspective: Differentiated Value Proposition
• Internal Perspective: Value Through Internal Business Processes
• Learning and Growth: Alignment of Intangibles
• Bringing It Together: The Strategy Map

MODULE 6: MEASURES,TARGETS AND INITIATIVES
• Performance Measures
• Measure for Financial Perspective
• Measures for Customer Perspective
• Measures for Internal Process Perspective
• Measures for Employee Learning and Growth Perspective
• Criteria for Selecting Performance Measures
• Measure Characteristics
• Using Targets in the Balanced Scorecard
• Mapping and Prioritizing Organizational Initiatives

MODULE 7: CASCADING THE SCORECARD & SUCCESS FACTORS
• What is Cascading
• The Cascading Process
• Key Success Factors for the Balanced Scorecards

MODULE 8: HR ASPECTS OF THE SCORECARD
• The HR Architecture As a Strategic Asset
• Human Capital Readiness