Certified Coach & Counselor
30 November – 1 Desember 2009
08.00 – 17.00
Grand Kemang Hotel
Jl. Kemang Raya No. 2H
Pembicara / Fasilitator
Mr. Nitin Sanker
B.E (Computer Science) – IIT (Roorkee – India); MBA (HR & Marketing) – IIM (Cal)
PROFESSIONAL EXPERIENCE SUMMARY
Over 17 years of experience in Training and Consulting in Asia, Bahrain, Thailand, UAE, Oman, Malaysia, Singapore and USA.
Works with over 250 companies on Training and Process Design on Sales, Marketing, Customer Care, Human Resource.
He has helped many organizations in the usage of six sigma and process models like PCMM & ISO 9000 to improve their HR, marketing & customer care process. Conducted over 800 Corporate Training and Public Workshops
Some of the companies for which he had done Training and Consulting are Satyam, Cognizant, GE, Kolam, Gati, Infotech Enterprises, Dr. Reddy Labs , DHL, Motorola, AMP etc.,
Trained over 10,000 Professionals including companies like Deloitte, Central bank of Oman, Mphasis, Tesco, Aztech, Intelligroup Asia, Apollo, Polaris, TCS, Dell, Rane , Core objects, Nokia , P.D.O., UAE Exchange, Qatar Airways, RAK Bank, Blue Dart etc.,
He is certified by CAMI-USA and also City & Guilds -UK to conduct Programs.
He has written extensively for publications like The Economic Times, Deccan Chronicle etc., he is on the Review board of one of India’s specialized HR magazines. He also used to author a regular column called ‘lessons for the classroom’ which appeared in a popular magazine.
He is a visiting faculty at IIM (C) and ISB. He also trains fellow students and future management trainers at IIMT.
He is acknowledged as one of the best quizzers being a regional finalist on BBC’s Mastermind and a finalist on quiz time. He has won over 50 national level quizzes.
Coaching and counseling basics
•Differences between coaching counseling and mentoring
•When do you use what
•Where do you use it
•When do you use it?
Structure and skills for coaching and counseling
•Structure of a coaching session
•Skills required in a Coaching session
Understanding motivators and learning style
•Understanding and identifying different ‘learning styles’
Communication skills for effective coaching/ counseling
•Paraphrasing / summarizing/ clarifying
•Differentiate between positive and constructive feedback
– EDGE model
– DISC model
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