“Customer Satisfaction as a Selling Tool”

Date
(please choose the date)
4 September 2008 / 25 September 2008
From 08.30 – 17.00

Investment Fee
Rp. 875,000,- / person

Speaker :
Carlina Patuwo

The Training Suits
Anybody who works in a sales environment. Anybody who works in a customer care environment.

Training Benefits

• Understanding the need to be pro-active in customer care
• A personally developed script to approach customers regarding service levels
• Well rehearsed answers to complaints and compliments
• How to turn complaints and compliments into more business

Kode : CMC