20-21 Agustus 2013
2-3 September 2013
09.00 – 16.00 WIB
Harris Suites FX Sudirman / Hotel akan ditentukan kemudian
IDR 3,500,000 per person
Incl. material handout, certificate, and 2x refreshment during coffee breaks
This program is designed to enable participants to groove in on exactly how to effectively communicate verbally as well as in written with various types of people and in various circumstances. It also helps smooth out the rough spots in the way they verbally communicate.
WHO SHOULD ATTEND
This program is suitable for Supervisors, Senior Staff, Personal Assistants, Secretaries, PR Officers, Marketing & Sales Personnel & All employees who must possess effective communication skills to succeed in their jobs.
On completion of this program, the participant will be able to:
- The value of clear, effective communication
- To develop a keener awareness of the perceptions of others
- To understand and appreciate the differences in people
- How to effectively communicate with, understand and be understood by others
- How to increase the level of influence they have on others
PARTICIPANTS WILL LEARN
- The concept of effective communication
- Managing the communication process
- Planning your communication
- Barriers in communication
- Active listening
- Three levels of communication
- Passive / submissive behavior
- Aggressive behavior
- Assertive behavior
- How to be assertive
- Non-verbal communication
- How to moderate your voice and body language:
- Eye contact
The program will be conducted using a combination of lecture, Q&A, sharing experiences, discussion, and some hands on experiences to give participants practical skills in creating personal image.
Anton got his Bachelor of Computer Science from University of Bina Nusantara. He has more than 15 years’ experience in Field of Sales and Marketing; Starts from first level staff until the head of the division staff in various fields of business, last active in the telecommunications company, resigned in early 2008. Currently, he is building and leading businesses in various fields, such as training and consultancy, automotive, financial services, distribution, property, IT, and counting. Since 2004 up to now, Anton has actively developing the profession as a Trainer, Coach and Consultant. Learn the various self-development of science such as NLP, Hypnosis, NAC, Psycho Cybernetics, DISC, Emotional Intelligence, Mind Mapping, Speed Reading, and Holistic Communication Skills, and continue to renew himself with knowledge.
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