Daftar SegeraJadwal Training Lengkap 2018
Jadwal Training Pelatihan :

Effective & Proffesional Role of Secretary for Mining Oil & Gas Company – Yogyakarta – Running

Effective & Proffesional Role of Secretary for Mining Oil & Gas Company – Yogyakarta – Running

Tanggal
26 – 27 Juli 2012

Tempat
Hotel Ibis Malioboro, Yogyakarta

Investasi
Rp. 3.500.000/peserta
(Including: Tas Ransel Ekslusif , Materi hand-out , Flasdisk 4 GB isi materi , 1x Lunch, 2x coffee break, dan sertifikat )

Pembicara
Ida Kuraeny (Communication, Marketing & Human Resource Consulting)

OUTLINE
Communicating for Results

  • Effective Communication Concept
  • Barriers to Communication and How to Overcome the Barriers
  • Control their Voice by Using Tonality to Influence Others
  • Active Listening Skills

Applying Interpersonal skills in the Workplace

  • Creating a positive first impression
  • Achieving the desired result with first impressions
  • Communicating effectively in professional relationships

Partnering with Your Boss and Office Team

  • Creating a positive first impression
  • Get-And-Keep Your Boss Organized
  • Recognize, Develop and Refine Certain Personal Characteristics
  • How to Cope with Different Personality Types

Service Essentials

  • Attitude of Excellent Service
  • Applied Body Language and Words
  • Identify Customer Needs
  • Exceeding Customer Expectations

Managing Time

  • Time Management Tools
  • Setting the Priorities
  • Identify Time Management Barriers and Dealing with Time Wasters
  • Handle Procrastination

Effective Presentation Skills

  •  Planning an effective presentation
  •  Writing a script or notes
  •  Practice and rehearsal
  •  Personal delivery skills

Reviewing the presentation for maximum learning and effect

 

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