Effective Supervisory Skills

Tanggal
13-14 Juni 2013

Tempat
Financial Club – Jakarta

Most supervisors and managers don’t come into their jobs automatically knowing what it takes to be a good supervisor. Supervisors and managers get their departments’ work done through others. Having the right skills to be successful in moving employees toward a common goal is critical.

In an increasingly competitive world, we believe it’s quality of thinking that will give you the edge — an idea that opens new doors, a technique that solves a problem, or an insight that simply makes sense of it all. The more you know, the smarter and faster you can go.

It takes personal confidence to become a successful supervisor. Building that level of personal confidence requires learning supervisory skills.

BENEFIT

Define the role of the supervisor
Develop key supervisory skills, including planning, organizing, and controlling, improve communication skills
Understand practical definition of Problem
Define SMART Objective
Practically Implement in Problem Solving Model
Gain Practical Knowledge of Creating Strategies and designing Plans for Actions
Group Exercise

PROGRAM AGENDA
DAY I :
AM :
•Effective Supervisory Skills, People and Team Dynamic
•Supervisory Principles and Leadership Skills
•The role of supervision

PM :
•Communications, Speaking & Presentation Skills
•Linking team performance with company’s goals
•Time Management

DAY II :
AM :
•Defining Problems
•Rules in Problem solving & Decision Making
•Defining Situation
•Prioritizing action steps

PM :
•Group Exercise (Cont’d)
•Solving Individual Problem for voluntary Participant

SPEAKERS
Mersedes Marbun
DRS. (Unpad), MA (Jpn)
Mersedes Marbun has 20 years Research & Teaching Experience: UNPAR, LEEDS, International University of Japan, and University of Texas.Specialized in Training for manager, supervisor, superintendent in, Leadership, Communication, Problem Solving, Decision Making, and Industrial Communication. Author of 4 International Relations Books : Pengantar Hubungan International : Keadilan & Power, Pengantar Politik International : Suatu telaah teoritical, Hegemoni dan Diversitas di Teori Politik International, Commonsense dan teori politik International.

Saptoto Aribowo
Saptoto has 12 years experience in People Development & Training Management. Experience in Human Resources in PT. Texmaco, PT. Sanggar Sarana Baja, Manufacturing Company with have more than 2.000 employees. He is Black Belt / Senior Management Consultant. Clients : Banking, Insurance, Agro Business, Mining Company..

METHODOLOGY :