Jadwal Training 2024

Improving Inter-departemental Coordination & Communication

 

Improving Inter-departemental Coordination & Communication

Tanggal
8 –9 February 2011

Jam Pelaksanaan
09.00 – 16.30 WIB

Tempat
Estubizi Business Center
Setiabudi building 2
Jakarta

Pembicara / Fasilitator
Bambang Haryanto ialah instruktur dan konsultan independen pada berbagai Training Center, organisasi bisnis dan lembaga, antara lain pernah untuk BCA Group, Salim Group, Bank Tamara, Gajah Tunggal Group, Dharmala Group, Sampoerna Group, Tiga Raksa Group, Modern Group, Napan Group, Lippo Bank, BDNI, dan Bank Artha Graha. Ia memulai karirnya dengan bekerja di berbagai hotel internasional selama empat setengah tahun, bidang sales dan pariwisata selama dua tahun sebelum menjadi dosen di Universitas Terbuka selama enam tahun. Selain menjadi dosen, ia juga bertanggung-jawab serta memimpin banyak satuan tugas untuk menyelesaikan berbagai tugas manajerial dan pengembangan dalam bidang penyelenggaraan pendidikan tinggi.

Tahun 1989, ia memulai bekerja di Divisi HRD dan Training Center BCA sebagai instruktur program-program manajemen dan pengembangan diri. Ia pernah menjadi Kepala Pelaksana Harian BCA Training Center selain menjadi Koordinator Program Pengembangan Manajemen. Ia juga telah berhasil menyusun, mengembangkan dan menyelenggarakan berbagai pelatihan untuk BCA Training Center.

Tahun 1993, ia memulai karir sebagai instruktur dan konsultan yang bekerja secara mandiri untuk berbagai organisasi bisnis dan lembaga. Hingga saat ini ia telah menyelesaikan dengan baik lebih dari seribu kali berbagai jenis program pelatihan dan konsultasi.

Bambang mempunyai ijasah Master of Education dari Simon Fraser University Canada (1989), Sarjana Pendidikan dari Universitas Negeri Jakarta (1983), dan Diploma III Perhotelan (1978). Selain itu ia juga sangat berminat dan sering mengikuti berbagai seminar dan pelatihan yang berkaitan dengan manajemen umum, manajemen strategik, manajemen operasional, kepemimpinan, penjualan, pemasaran, UKM, dan pelayanan prima.

Harga
Rp. 1.900.000,-/peserta

Materi
In today’s fast paced business world it is so easy for company employees to get too fixated on their departments and their functional roles and lose out on wider organizational purposes due to the work pressure that all of these employees undergo on a daily basis. This situation creates a very narrow thinking and before long, all employees are operating in a ‘functional silos’.
On the other hand for the customer and any other outside stakeholder, the organization is always ‘one’ and the departmentalisation that exists is of no real significance and they would like to think that all employees work for that one company.

This disparity in thinking and behavior obviously causes great stress for both employees as well as the outside stakeholders alike. Due to this very narrow thinking, different departments would not work very well with each other as each department is operating as if it was a separate unit on its own.
Thus, the need to bring all these diverse departments, which are involved in very different activities to a common focus, where the existence of good coordination and communication between them for the purposes of achieving the wider organizational goals, is essential.

This training programme will attempt to do just that by highlighting the importance of such a concentrated effort as well as clearly demonstrate how this would benefit the working of each department as well..

COURSE CONTENT

  1. Importance of working towards a common organizational purpose
  2. Improving inter-personal skills / communication
  3. Importance of having good Emotional Intelligence (EI)
  4. Why inter-departmental communication & coordination breaks down
  5. Nature of Organizational Conflict and its effects on the organization
  6. Individual Conflict Resolution Styles
  7. Conflict Resolution Techniques
  8. Effect of Work Stress on Interpersonal Relationships
  9. How to deal with work related stress
  10. How to improve your inter-departmental teamwork
  11. Achieving team working excellence

Wajib diikuti oleh
Supervisor dan Para Manager

 

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KONTAK CEPAT

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Jika ada kebutuhan Inhouse training atau kelas khusus silahkan hubungi 0851-0197-2488 / 0899-8121-246 Petrus Soeganda. Untuk mengundang Petrus Soeganda sebagai Pembicara Internet Marketing

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