Kiat Jitu Membangun SOP dan KPI Berbasis Balanced Scorecard
Tanggal
18-19 Desember 2012
Jam Pelaksanaan
09 – 16.00 WIB
Tempat
Hotel Menara Peninsula Slipi
Jakarta
Pembicara / Fasilitator
DANIEL HADINATA SAPUTRO. IR.MM.MBA
He is an Organization Development consultant in several companies. When he was a VP Training and Senior Consultant in progressive Consulting Firm, he successfully “diagnoses” the most important priorities to address in the organization, suggests a change?management plan, and then guides the organization through the necessary change in Nuqul Group in Jordan ? Middle East. Nuqul Group embraces 31 regional and global companies, with 3000 employees in Jordan
and over 5500 worldwide.
Daniel also assisted Change Management Program in Coal Mining company from Thailand, handled Managers Development Programs and improving corporate system using KPI and Balanced Scorecard in several oil companies , coal mining companies , banks, IT and cement industry. His last project was OD Consultation in Garuda Indonesia – Perumnas – and in Darya Varia Lab (including Medifarma and Prafa)
His main expertise is in improving the effectiveness of people and organizations by:
- Establishing relationships with key personnel in the Organization
- Researching and evaluating systems in the organization to understand dysfunctions and/or goals of the systems in the organization
- Identifying approaches (or “interventions”) to improve effectiveness of the organization and its people;
- Applying approaches to improve effectiveness
- Evaluating the ongoing effectiveness of the approaches and their results.
He is also a senior lecturer, with 14 years outstanding facilitating and lecturing experience in well?known MBA programs. He won best lecturer at London School ? Post Graduate Program and Monash University, In the distant past, he was also a facilitator for state?owned companies such as PT Krakatau Steel & Pemda Sumatra Barat, and also as an Instructor in several educational institutions in Jakarta : LPKT Gramedia , Purwadhika, Megahertz etc .
As a contributor for national magazines such as SWA , Kontan and Jakarta Post, he got Certified Professional Director from IICD in 2009
Trainer & Consultant for:
- PT.Astra International
- PT.Pertamina
- PT. Krakatau Steel
- BP Migas
- PT.Triputra
- PT.Darya Varia
- PT.MediFarma
- PT.Bosowa
- PT.Prafa
- Unilab (Philippines)
- PT.Mustika Ratu
- PT.Garuda Indonesia
- PT.Perumnas
- PT.Bank Permata
- Nuqul Group (Jordan)
- ILP
- PT. URS?ISO Auditor
- PT.Indocement
- ITMG / Banpu (Thailand)
- PT.Jamsostek
EXPERTISE:
- Key Performance Indicator
- Balanced Scorecard
- Change Management
- Service Scorecard
- Leadership Scorecard
- HR Scorecard
Manager?Intrapreneurs Contributor for : TABLOID KONTAN, SWA MAGAZINE & JAKARTA POST
Investasi :
Rp. 3.500.000,- / Peserta (tidak termasuk penginapan)
Including :
Sertifikat,Training Modules, Workshop kit, Lunch, Snack, souvenir
Materi
Karena peserta akan mendapatkan langsung 3 konsep dalam 1 kali pelatihan. Lebih hemat waktu dan biaya. Dapat ilmu Balanced Scorecard yagn terbukti berhasil dimana-man. Selain itu juga kiat membangun KPI dan SOP yang efektif. Jadi membantu tiap individu dalam organisasi melaksanakan tugas & tanggung jawab pekerjaan, sehingga kualitas kerja dapat konsisten dan tidak terjadi lempar tanggung jawab. Jika organisasi anda mempunyai kemauan untuk memperbaiki
prosedur untuk menunjang kualitas kerja disini tempatnya. Ajak 3-4 orang agar hasilnya lebih mantap!
SETELAH MENGIKUTI WORKSHOP INI ANDA MAMPU:
- Memahami penitngnya Balanced Scorecard untuk pencapaian Visi
- Menarik hubungan antara Balanced Scorecard, Business Process, KPI dan SOP
- Mengimplementasikan SOP dan KPI
- Kelak dapat meregistrasi ke ISO
MATERI WORKSHOP
- Mengapa SOP dan KPI penting
- Tujuan Strategy Map dan Balanced Scorecard dan KPI
- Penyusunan KPI tingkat perusahaan, department dan Individual
- Menganalisa Internal Process
- Kiat membuat Standard Operating Procedures yang berhubungan dengan ISO 9001:2008
- Praktek membuat Standard Operating Procedures berbasis KPI dan BSC
- Audit Standard Operating Procedures yang ada
- Job Analysis, Job Description, Job Responsibility
- Kiat dan hambatan dalam Penyusunan Standard Operating Procedures
