MAKING THE TRANSITION FROM STAFF MEMBER TO SUPERVISOR
DESKRIPSI
Effectively and smoothly manage the change in your role and your responsibilities! This seminar will prepare you for a complete change of responsibilities and help you plan for the challenges ahead. You’ll come away with a better understanding of what your boss, peers, staff and company expect from you. The invaluable set of tools in this seminar will prepare you to assume that all-important first supervisory role with greater confidence and success.
TUJUAN & MANFAAT PELATIHAN
- Understand your new role—from your perspective and that of your boss, peers and subordinates
- Establish a presence and build credibility
- Flex your individual style with ease
- Delegate tasks to others, focusing on clear quality standards
- Implement a feedback system
- Tailor training to individual employees
- Understand what motivates peers, employees and superiors
- Gain awareness of basic laws and regulations as they apply to performance reviews
- Gain techniques and strategies to manage your time and schedule your workload
COURSE OUTLINE
- Letting Go of Your Former Role
- How to manage the change process
- Challenges and pitfalls to avoid
- Expectations from your direct reports, your boss and your former peers
- De?ning Your Personal Behavioral Style
- Your behavioral style preferences
- How to best communicate with bosses, peers or employees
- Adjust personal behavioral styles to build better working relationships
- Setting Goals for Yourself and Others
The benefits of delegation - How to set SMART goals that allow you to measure progress accurately
Project delegation and barriers - Legal Consideration for Supervisors
- Basic laws governing performance reviews
- Your obligations as a supervisor
- Giving and Receiving Feedback
- Supportive vs. corrective feedback
- Guidelines to improve coaching relationships
- How to receive feedback constructively
- Training Your Employees
- Adult learners and learning styles
- Techniques to develop your employees and assess your training resources
- How to Motivate Effectively
- Motivational tools and workplace issues
- Relate motivation to style, goal-setting and communication preferences
- Time Management
- Important vs. urgent using the prioritizing model
- How to manage and protect your time
SIAPA YANG MENJADI PESERTA?
Newly promoted supervisors with less than one year of experience in this position