MAKING THE TRANSITION FROM STAFF MEMBER TO SUPERVISOR

TANGGAL:
07-08 Juli 2008
09:00 – 16:00

TEMPAT:
Patra Office Tower
Jakarta

BIAYA PENDAFTARAN:
Rp. 2.500.000,-
(termasuk hard & soft copy materi, Sertifikat, Lunch & Coffee Break, souvenir, Seminar Kit)

DESKRIPSI
Effectively and smoothly manage the change in your role and your responsibilities! This seminar will prepare you for a complete change of responsibilities and help you plan for the challenges ahead. You’ll come away with a better understanding of what your boss, peers, staff and company expect from you. The invaluable set of tools in this seminar will prepare you to assume that all-important first supervisory role with greater confidence and success.

TUJUAN & MANFAAT PELATIHAN
1. Understand your new role—from your perspective and that of your boss, peers and subordinates
2. Establish a presence and build credibility
3. Flex your individual style with ease
4. Delegate tasks to others, focusing on clear quality standards
5. Implement a feedback system
6. Tailor training to individual employees
7. Understand what motivates peers, employees and superiors
8. Gain awareness of basic laws and regulations as they apply to performance reviews
9. Gain techniques and strategies to manage your time and schedule your workload

COURSE OUTLINE
1. Letting Go of Your Former Role
– How to manage the change process
– Challenges and pitfalls to avoid
– Expectations from your direct reports, your boss and your former peers
2. De?ning Your Personal Behavioral Style
– Your behavioral style preferences
– How to best communicate with bosses, peers or employees
– Adjust personal behavioral styles to build better working relationships
3. Setting Goals for Yourself and Others
– The bene?ts of delegation
4.How to set SMART goals that allow you to measure progress accurately
– Project delegation and barriers
5. Legal Consideration for Supervisors
– Basic laws governing performance reviews
– Your obligations as a supervisor
6. Giving and Receiving Feedback
– Supportive vs. corrective feedback
– Guidelines to improve coaching relationships
– How to receive feedback constructively
7. Training Your Employees
– Adult learners and learning styles
– Techniques to develop your employees and assess your training resources
8. How to Motivate Effectively
– Motivational tools and workplace issues
– Relate motivation to style, goal-setting and communication preferences
9. Time Management
– Important vs. urgent using the prioritizing model
– How to manage and protect your time