Daftar online seminar dan training

Dalam Kategori : Communication, Marketing / Sales / Services, Skills, Softskill

Pelatihan : Effective Negotiation Skills

Tanggal
15 September 2012
10 November 2012

Pukul
09:00 – 16:00 WIB

Tempat
Harris Hotel, Tebet/Aryaduta Hotel, Semanggi, Jakarta

Training Description :
This program identifies and focuses on the skills required for achieving positive results through negotiation. It equips the participants with the tools, techniques and concepts that are required to manage negotiations successfully

Training Objective :
By the end of this course, delegates will:

Understand the elements of good negotiation
Work through all negotiations in a structured way to achieve the desired outcome
Apply active listening techniques
Observe and record during negotiations
Evaluate performance after meetings
Negotiate towards resolution appropriate

Training Method:
Skills are extensively practised so that the delegates are ready to implement new customer-directed behaviour on their return to work.

Outline :

Introduction to Selling
Selling Principle
Phase 1: Finding Customer
Phase 2: Preparing
Phase 3: Opening
Phase 4: Investigating
Phase 5: Product offering
Phase 6: Objection Handling
Phase 7: Closing
Selling Mistakes

Who should attend ?
Anyone, whose role requires negotiation with others, for example: managers, team leaders, supervisors, sales and account managers, customer service representative, or anyone seeking to acquire the skills involved in these roles.

Investasi
Rp 2.250.000,-
Rp 2.000.000,- (Early Bird) untuk pembayaran sebelum tanggal 5 Mei 2012
Rp 2.150.000,-/orang untuk pendaftaran group 2 orang peserta
Include : Lunch, 2x Coffee Break, Modul & Certificate Of Accomplishment

Course Leader :
Haikal J. Mukhtar ST, MM
Praktisi yang telah berpengalaman lebih dari 10 tahun di bidang Sales, Keuangan dan Perbankan serta telah bekerja di beberapa perusahaan MNC dalam berbagai posisi managerial. Sebagai seorang lulusan Magister Management – Finance and Banking dari Universitas Indonesia dan the Citibank Asia Pacific Banking Institute Executive Development Program, Mr. Heikal menghadirkan suatu percampuran yang unik antara akademisi dan pengalaman praktisional terutama meliputi berbagai project di dalam dan luar negeri, penempatan di berbagai posisi dan wilayah wilayah di dalam negeri serta pengembangan bisnis di sektornya Sebagai fasilitator dari beberapa modul pelatihan khususnya dalam bidang Sales, Keuangan dan Perbankan, Mr. Heikal melengkapi setiap modul pelatihan yang diselenggarakan dengan aplikasi komputer praktis barbasis MS Excel, sehingga materi lebih mudah dipahami sekaligus diimplementasikan di tempat kerja.