| Start: | Apr 25, ‘09 09:00a |
| End: | Apr 25, ‘09 4:30p |
| Location: | Hotel Ibis Tamarin – Jakarta |
Tanggal
25 April 2009
Tempat
Hotel Ibis Tamarin, Jakarta
Pembicara / Fasilitator
1. Dra. Psi. Ani. Wijaya, MM
2. Glenn J Sompie, SE, MM, MA
3. Johnson Alvonco, Ph. D
Harga
Rp. 1.495.000,-/ orang
(Seminar kit, Certificate, Lunch, Snack)
Materi
1. Consept Profesional Customer Service
2. Salesmanship Spirit
3. Developing Service Value
4. Service Excellence
5. Service Attitude
6. Interpersonal Communication Skill
7. SMART Handling Complaint
