SECRETARY DEVELOPMENT PROGRAM (2 x Pertemuan). WA : 0899-8121-246
Daftar SegeraJadwal Training Lengkap 2018
Jadwal Training Pelatihan :



11 & 18 December 2010

Jam Pelaksanaan
08.30-17.00 WIB

Hotel Aryaduta Semanggi

Pembicara / Fasilitator
With 30 years experience in Secretarial, HR, Training, Management & Consultancy fields, Lina set up and established her own business, Choice Management Consultants. She is a coach for secretaries and a facilitator in personal development program.


Rp. 2,750,000.- / participant

·         lunch
·         training material
·         refreshments during coffee breaks

About the Program
Successful secretaries often require many of the same skills as senior staff in an organization. Secretaries are the person in charge of the organization documents and correspondence.  They are very often the first point of contact for visitors; therefore they must display a highly professional image at all the times. They, not only about the ability to present themselves professionally, but also some basic management skills that can help the secretary to act optimally, including time management, leadership, and communication.  This program covers all of these, and more. This workshop contains a refreshing, management principles are important that need to be controlled by secretaries for secretaries who can look as professional and effective.

Course Objectives

After completing this practical program, participants will be able to:

  1. Understand how her role as Secretary contributes to organizational success
  2. Build an effective work team
  3. Plan and coordinate workflow and productivity
  4. Interact with people in ways which reinforce positive working relationships
  5. Show concern for excellence
  6. Enhance their communication and interpersonal skills
  7. Manage personal emotions and stress
  8. Manage conflict, difficult situations and people with ease
  9. Deliver presentations to small groups for maximum effect
    • Manage  time efficiently and be able to think proactively
    • Set up and manage effective filing systems

Program Contents

1.       Time and Task Management
·         Prioritization
·         Urgent/Important Matrix
·         Pareto Principle
·         Fight Procrastination
·         Decision Making Skills and Techniques
·         Effective Delegation Skills
·         Time Planning
·         Handling Papers

2.        Meeting and Traveling Arrangement

·         Meeting Arrangement
·         Minutes of Meeting
·         Traveling Arrangement
·         Itinerary Preparation
·         Appointment Preparation

3.      Creative Thinking
·         Creativity
·         Creative Methods
·         Negative Attitudes in Creativity
·         Characteristics of The Creative Person

4.      Self-Presentation Skills
* What is self-presentation?
* How you look
* How you sound
* How you present

5.        Communicating for Results

·         What is communication?
·         Body Language, Words, & Tone Of Voice
·         Barriers to effective communication
·         Listening– the key to communication success
·         Questioning For Clarity

6.       Leadership Skills
·         Your leadership style
·         Factors that influence leadership in your organization
·         Ways in which you can influence your team
·         Leadership models

7.        Managing Conflict

·         What is conflict?
·         Finding an appropriate conflict management style
·         Dealing with anger in yourself and others

8.       Stress Management Skills
·         Identifying Stress
·         Stress Busting Techniques

Registrasi Tidak Mengikat
  1. Judul Training di atas bisa dijadikan sebagai topik INHOUSE TRAINING. Jika Anda membutuhkan bantuan free konsultasi bisa hubungi 0851-0197-2488/ 0899-8121-246
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  10. PENTING : Harga dan Silabus Training sewaktu-waktu bisa berubah. Disesuaikan dengan kondisi terakhir. Jadi MOHON baca email PENAWARAN yang dikirimkan dari Mitra Info Seminar

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