Communication Skills for Internal Auditors (3 Peserta Pasti Running)
Tanggal
23 September 2011
25 November 2011
Jam Pelaksanaan
09.00 – 16.00 WIB
Tempat
Patra Office Tower
Jakarta
Pembicara / Fasilitator
Profile Pembicara akan disertakan dalam undangan training
Harga
Rp 1.500.000,-
(termasuk hard & soft copy materi, Sertifikat, Lunch & Coffee Break, souvenir, Seminar Kit)
Pendahuluan
Meningkatkan kemampuan berkomunikasi para auditor internal dalam pelaksanaan tugas sehari-hari.
Class format: Lecture, small and/or large group discussions, case studies, practical exercises, facilitator presentations, self-assessments, in-class writing, and feedback from the facilitator
Outline Training
1. Relationship Management:
- Building productive relationships with others,
- Techniques for influencing others,
- Conflict management concepts,
- Techniques for building rapport with different personalities,
- The various styles of conflict management and their applications in the work place
2. Communication Techniques:
- Effective listening skills,
- The concepts and importance of communication,
- Preferred communication channels, methods, and styles;
- Verbalizing expectations in a clear manner,
- Breaking down barriers to create effective communications
3. Decision Making, Delegation, And Problem Solving:
- Decision making elements,
- Making decisions with confidence,
- Delegation principles, Proven
- Problem-solving approaches,
- Common pitfalls in effective decision making
Pelatihan ini bertujuan untuk:
- Maximize your audit team performance by understanding human behavior and focusing on the needs of the individual and the team.
- Improve your ability to communicate with the audit team and your customers.
- Strengthen your techniques for managing the performance of the audit team.
Who Should Attend?
- Auditor Internal atau Satuan Pengendalian Internal yang ingin memiliki pengetahuan yang lengkap mengenai teknik audit modern dan bagaimana pengelolaan departemen audit internal.
- Staf profesional lain yang ingin memiliki pengetahuan mendasar tentang teknik dan prosedur serta pengelolaan departemen audit