Communication Skills for Professionals
Tanggal
14 Desember 2010
Waktu
09.00 – 17.00 WIB
Tempat
Hotel Ciputra Jakarta
Jakarta Barat
Investasi
Rp. 1,750,000.- / person if register for 2 persons or more and pay/transfer before 25 November 2010
Rp. 1,950,000.- / person (full fare)
Fee includes handout, certificate, lunch and snacks
Fasilitator
CARLINA A. PATUWO (and Team)
With 30 years experience in Secretarial, HR, Training, Management & Consultancy fields, Lina set up and established her own business, Choice Management Consultants. She is a coach for secretaries and a facilitator in personal development program.
Skills Gained
By the end of the Program, Participants will be able to:
• understand and appreciate the process of communication as an important element of the professional effectiveness
• understand oneself and improve interpersonal skills
• exposure to communication concepts
• diagnose and avoid barriers to communication
• gain confidence and sharpen presentation skills
Introduction (Concepts and Processes):
• Communication and Your Role
• What is Communication
• Importance of Communication
• Barriers to Communication
• How to Overcome the Barriers
• Communication Types
• Effective Communication
The Power of Listening
• What It Takes To Be A Good Listener
• The Art of Listening
• Importance of Feedback
• How To Take Feedback
Organizational Communication
• Official Communication
• Interpersonal Communication Skills
• Communication Ethics
• Body Language
Presentation Skills
• What is presentation?
• Preparing a Presentation
• Making Effective Presentation
• Tools for Effective Presentation
Target Participants
This workshop is specially designed for people who have to deal with and manage a multitude of communication tasks everyday
Methodology
A blend of training techniques incorporating lectures, simulations games, group dynamic discussion and role-plays
