Change & Conflict Management And Dealing With Difficult People (BANDUNG)

Change & Conflict Management And Dealing With Difficult People (BANDUNG)

Tanggal

• 30 Oct 2017-31 Oct 2017
• 04 Dec 2017-05 Dec 2017

TEMPAT  TRAINING
Hotel Kagum Group Bandung (Golden Flower, Banana Inn, Grand Seriti, Carrcadin, Amaroossa, Grand Serela, Gino Feruci, Verona Palace, Malaka, Zodiac Taurus)

INVESTATION PRICE/ PERSON :

1. Rp 3.950.000/person (full fare)  or
2. Rp 3.750.000/person (early bird, payment 1 week before training)  or
3. Rp 3.500.000/person (if there are 3 or more participants from the same company)

TRAINING OBJECTIVE :

1. Understand conflict and how to manage conflict, change & handling difficult people
2. Successfully resolving conflicts
3. Be more assertive in dealing with others in most situations
4. More understand on human feeling, thinking and behaviour

TRAINING MATERIAL OUTLINE :

1. Conflict
2. Managing Conflict
3. Knowing yourself before knowing others
4. Knowing characteristics of difficult people
5. Developing your emotional intelligence
6. Positive Mental Attitudes
7. Handling objections
8. Balance of power ( physical, mental and verbal )
9. Communication
   a. Empathy Communications
   b. Effective Communication
   c. How to manage a good message
   d. Effective Communication
   e. How to manage a good message
   f. Listening not hearing
   g. Becoming interactive listener
   h. Becoming message centred vs speaker centred
10. Negotiation Skill
11. Four Basic Climates that can exist during a dealing
12. Negotiation Planning Power
13. The Role of Supervisor : Today & Future
14. Discussion & Conclusion
15. Closing

WHO SHOULD ATTEND THIS TRAINING?
All Staff, Supervisor, or Manager who want to improve their qualification, working ability and personal power.

FACILITIES FOR PARTICIPANTS :

1. Training Module
2. Flash Disk contains training material
3. Certificate
4. Stationeries: NoteBook and Ballpoint
5. T-Shirt
6. Backpack
7. Training Photo
8. Training room with full AC facilities and multimedia
9. Lunch and twice coffeebreak everyday of training
10. Qualified instructor
11. Transportation for participants from hotel of participants to/from hotel of training (if minimal number of participants from one company is 4 persons)

INSTRUKTUR TRAINING
Achmad Fadjar, SE, MM.Ak, sarjana dan master lulusan Universitas Padjadjaran adalah praktisi serta konsultan senior dalam bidang Akunting, Finance, Marketing dan HR Training & Development. Telah lebih dari sepuluh tahun beliau sebagai praktisi dan pengajar, telah banyak membantu para klien dalam membuka wawasan dan menyelesaikan tugas-tugas pekerjaan dengan effective dan effisien. Pengalaman sekian lama telah mengantar beliau dalam penguasaan berbagai topik ilmu antara lain Effective Presentation & Negotiation Skill, Interpersonal Skill and Communication Skill , Leadership & Team Development for Management Success , SDM Berbasis Kompetensi , Outsourcing Management, Tender & Contract System , Financial & Budgeting serta banyak lagi topik lainnya.

Beberapa klien/ user yang pernah mengunakan jasa beliau :
PT. Timah Tbk. PT Arun LNG, PT. Batu Bara Bukit Kendi, PT. Petrosea Tbk. , PT. Chevron Pacific Ind., PT. Freeport Ind. PT. Banpu ( Infocomindo ), PT. Medco E&P, PT. Semen Gresik ( persero ) Tbk. Petrochina Int’l, PT. Vico Indonesia, Pertamina, Cnooc Ses Ltd., PT. British Petroleum, BP Migas, PT. Pupuk Kaltim, PT. Badak NGL, PT. Inco Ind. Tbk. PT. Nusa Halmahera, PT. Kaltim Pacific Amoniak, PT. Surveyor Ind. PT. Samindo Utama Kaltim, PT. Lekomaras, PT. Nusa Halmahera Mineral, PT. Pusri, PT. Kaltim Prima Coal ( KPC ), PLN, UTSG, HESS Indonesia Pangkah Ltd, PT. Aneka Tambang, PT. Adaro Indonesia, PT. Puncak Jaya Power, PT. Sandvick SMC, PT. Rekayasa Industri, PT. Kideco Jaya Agung, PT. RedPath Indonesia, PT. Kitadin Embalut, PT. Indominco, PT. Centra Indo Teknik, PT. Arutmin, PT RedPath Indonesia, PT. Bama Bumi Sentosa, PT. Santos, PT. Indomuro Kencana Straits, PT. Jasindo, PT. Krakatau Wajatama, PT. Citic Seram Energi, PT. Kaltim Prima Industri, PT. Connoco Phillips Indonesia, Total E & P Indonesie, PT Energi Sengkang, PT. Hexindo, PT. Turbaindo Coal Mining, PT Berau Coal, Poltek Bengkalis,PT. Bank Mandiri, PT. Angkasa Pura 2, Embassy of the Kingdom of Netherlands, PT. Inspindo Mulia, Pertamina Hulu Energi ONWJ Ltd., UNDP, dll.