Role Excellence for Executive Secretaries
Tanggal
Jakarta, 10 – 11 Januari 2019
Jakarta, 11 – 12 Februari 2019
Jakarta, 14 – 15 Maret 2019
Jakarta, 8 – 9 April 2019
Jakarta, 9 – 10 Mei 2019
jakrta, 10 – 11 Juni 2019
Jakarta, 9 – 12 Juli 2019
Jakarta, 13 – 16 Agustus 2019
Jakarta, 9 – 12 September 2019
Jakarta, 1 – 4 Oktober 2019
Jakarta, 5 – 8 November 2019
Jakarta, 3 – 6 Desember 2019
Pukul
09.00 – 16.00
Tempat
Fave Hotel LTC Glodok / Fave Hotel Zainul Arifin / Fave Hotel Gatot Subroto
Investasi
Rp. 3.500.000,- (termasuk souvenir, flask disk, materi hand-out dan CD modul, 2x coffee break, makan siang dan sertifikat)
INTRODUCTION
One of the most significant positions in any Company is that of the Executive Secretary. The job requires flexibility, skill, accuracy, efficiency, and a constant willingness to growth one’s knowledge.
This program will provide you with everything you need to become an appreciated, competent, indispensable Executive Secretary. You will be able to proactively support your boss and enhance his contribution to the organization. You will be able to manage multiple responsibilities more effectively and efficiently.
OBJECTIVES
Upon completion of this program participants will be able to:
- Gain an insight into the business situation
- Manage time – own time and boss’ time effectively / prioritize
- Develop the ability to influence and persuade others
- Get the very best from the boss
- Maximize contribution to team performance and productivity
- Build and maintain positive relationships and minimize conflict
- Identify vital tasks that move the organization forward
- Solve problems effectively in boss’ absence
- Manage diary and paperwork
WHO SHOULD ATTEND
Executive Secretaries, Senior Secretaries, Secretaries and Junior Secretaries
PARTICIPANTS WILL LEARN
Day 1:
- Importance of Business knowledge
- Building confidence and the sense of urgency
- Diary Management to enable your superior to focus on his/her priorities
- Effective communication skills
- Image Management and covering for the superior and dealing with criticism
Day 2:
- Organize meeting, minutes and agenda
- Telephone techniques & etiquette
- Powerful and persuasive writing & Personal Presentations to assist reports
- Business etiquette
METHODOLOGY
The program will be conducted using a combination of lecture, sharing experiences and some hands on experiences to give participants practical skills in creating personal image.
LEARNING PARTNER
Carlina Agnes Patuwo
Lina is the principal consultant and founder of her own human resource application service provider and consulting business. She coaches human resource practitioners in human resource processes, secretaries and other individuals. She has 32 years’ management, human resources, secretarial, administration, consultancy and training experience and has undertaken various projects and performed a range of services including training delivery, needs analysis and research, and consulting. Lina graduated from Tarakanita Academy in Jakarta with a major in Secretarial Science degree, which then accomplished and gained her knowledge and experience as a Secretary to Managing Director from a pipe manufacturing company in Jakarta in 1982. Her management experience has led her to believe that all personnel within any organization can excel through developing their mental resources, consequently benefiting not only themselves but also the institutions they represent. Among her list of clients are Pfizer Indonesia, Bank CIMB Niaga, Bank Maybank Syariah, Bank BNI, United Tractors, Alstom Grid, Kapal Api Global, Rajawali Corpora, Express Transindo Utama (Express Taxi), KPK, Kementerian Perhubungan, LPSE Kementerian Keuangan, Samsung Electronics Indonesia, Chevron Pacific Indonesia, Travira Air, and any more.
